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sales & support 1300 300 324 or we can call you click here email sales@comcen.com.au or sign up now |
FAQ
- How do I Check or Change my Password?
- How do I Check my Speed?
- Moving house or relocating?
- How do I add or change my E-Mail accounts?
- How do I contact support?
- How do I check my usage?
- What is webspace?
- Why are my games lagging?
- Can I purchase additional hardware?
- How do I track my order?
- What is a virus and how do i remove/prevent a virus?
- Is there a connection fee?
- What is a Zombied Host?
- Why is my email bouncing back?
- Why can’t I check my Email?
- When I send/Receive, I get a prompt asking me for a Network password?
- I can retrieve mail but I'm unable to send any, why?
- What is this 'DON'T DELETE THIS MESSAGE -- FOLDER INTERNAL DATA' Email I've received?
- I keep being disconnected after I check my email? What's going on!
- iBurst - Why can't I connect to iBurst?
- iBurst - Why do I have such poor signal?
- iBurst - What can I do to increase my signal strength?
- iBurst - My modem signal is high, but I can't connect, what's going on?
- My Iburst modem is reporting no signal, whats wrong?!
- iBurst - I keep getting an error
- What is a UTID?
OTHER
- I wish to cancel my service, what steps should I take?
- How long has Spin Internet been around?
- Do you provide services Australia wide?
- How much money can I make if I resell your services?
- How do I sell your Services?
- Do you offer an online interface so I can log-in to my reseller account and check my commission?
- I'm an IT consultant and don't have a retail store. Will this be a problem?
- You don't do ongoing commission. Why's that?
- Is it easy for us to get point of sale material?
- Do I get any freebies?
- If the customer I sign up has a problem do I have to support them?
- How often do I get paid commission?
- My business is seasonal, some months I sell lots of services and other months I hardly sell any. Will you still accept me as reseller?
- How do I activate Call Features?
- What is the call quality like?
- What is the difference between the Comcen Home Phone service and the one I have now?
- Can Comcen provide me with more than one line if I need it?
- How long will it take to switch over to the Comcen Home Phone Service?
- How much is the line rental?
- What are the rates?
- Do all your fees and charges include GST?
- Can I get one bill for both Internet and Home Phone?
- Will my Home Phone service be on contract?
- I rent a handset from Telstra, will I now be paying Comcen for that?
- Can I keep my fax duet / call divert etc?
- Do I have to be an Internet customer to sign up for the Comcen Home Phone service?
- Is your Home Phone service available everywhere in Australia?
- Will I need to notify my current provider?
- What do I get if I bundle?
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