FAQ: IBURST - I KEEP GETTING AN ERROR

Check your signal strength and error rate.

Windows Users- Click the iB icon in your system tray.

Mac Users- Unfortunatley iBurst cannot provide this feature for you

If your signal is poor this is most likley the cause of your problems and we suggest moving about to try to obtain a better signal. Windows and balconies are best, but sometimes you may be between two different iBurst towers which will make the signal erratic. Try moving more indoors.

Other error messages are generally software related, other USB devices causing conflicts and reinstalling the iBurst software will usually fix these problems.

To uninstall the iBurst modem, use the Add/Remove Programs icon in the Windows Control Panel.

To reinstall the iBurst modem, use the CD and guide you were first provided with.

If these things can't help you contact support for more detailed instruction.

Email: Support
Phone: 1300 300 324